Introduction
At Bizely, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at bizely.co.
By using Bizely, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our platform.
Bizely is operated by CodexBlue (GSTIN: 03DDCPP0339F1ZZ), registered in India. This policy applies to all users globally, including users in Australia, and is intended to be consistent with applicable privacy laws.
Information We Collect
We collect information in the following ways:
2.1 Information You Provide
| Data Type | Examples |
|---|---|
| Account Information | Name, email address, business name, phone number |
| Business Data | Customer records, booking details, service listings, employee details |
| Payment Information | We do not store card numbers |
2.2 Information Collected Automatically
- IP address and approximate location (country/city level)
- Browser type, device type, and operating system
- Pages visited, time spent, and actions taken within the platform
- Referral source (how you found Bizely)
2.3 Information from Your Customers
When your detailing studio's customers submit enquiries through your Bizely booking page, we collect their name, contact details, and vehicle/service information on your behalf. You are the data controller for this data; we are the processor.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Bizely platform.
- Process your subscription and manage billing.
- Send you transactional emails (booking confirmations, invoices, reminders).
- Send product updates, tips, and occasional promotional emails (you can opt out anytime).
- Respond to your support requests and inquiries.
- Monitor and improve platform performance and security.
- Comply with legal obligations.
- Detect and prevent fraud or abuse.
We do not sell your personal data to third parties. Ever.
Sharing Your Information
We only share your data in the following limited circumstances:
- Service providers — trusted third parties who help us operate Bizely (e.g., cloud hosting, email delivery, payment processing). They are bound by confidentiality agreements and may only use data to perform services for us.
- Legal requirements — if required by law, court order, or government authority.
- Business transfers — if Bizely is acquired or merged, your data may be transferred as part of that transaction. We will notify you in advance.
- With your consent — for any other purpose, only with your explicit agreement.
We do not sell, rent, or trade your personal data or your customers' data to any third party for marketing or advertising purposes.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Account data is retained while your subscription is active and for 30 days after account closure.
- Business data (bookings, invoices, customer records) is retained for the same period and deleted 30 days after account termination unless you export it first.
- Financial/billing records may be retained for up to 7 years for tax and legal compliance.
- Anonymized analytics data may be retained indefinitely as it cannot be traced back to you.
You can request deletion of your data at any time by contacting us at info@bizely.co.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at info@bizely.co. We will respond within 30 days.
Cookies
Bizely uses cookies and similar tracking technologies to enhance your experience on our platform.
8.1 What We Use Cookies For
- Essential cookies — required for the platform to function (e.g., keeping you logged in).
- Analytics cookies — to understand how users interact with our platform so we can improve it.
- Preference cookies — to remember your settings and choices.
8.2 Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling essential cookies may affect platform functionality. We do not use advertising or third-party tracking cookies.
International Data Transfers
Bizely is operated from India. If you are accessing the platform from outside India (such as Australia), your data will be transferred to and processed in India.
We take steps to ensure your data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed. For Australian users, our practices are intended to be consistent with the Australian Privacy Act 1988.
Children's Privacy
Bizely is a business platform intended for use by adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
If you believe a minor has provided us with their personal data, please contact us at info@bizely.co and we will promptly delete that information.
Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- HTTPS encryption for all data in transit.
- Secure, access-controlled cloud infrastructure.
- Regular security reviews and updates.
- Limited employee access to personal data on a need-to-know basis.
However, no method of transmission over the internet is 100% secure. If you become aware of any security issue, please report it to info@bizely.co immediately.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through Bizely.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the effective date at the top of this page and notify active users by email.
Your continued use of Bizely after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: