One Platform. Different Ways to Run Your Business.

Not every automotive business works the same way. Some businesses need to send a quote before a customer can book. Others offer services customers can book directly online.

Bizely supports both workflows - while keeping the rest of your business connected.

Choose the Workflow That Fits Your Business

Whether you quote first or let customers book directly, Bizely gives you the tools to manage the entire process.

Quote-Based Workflow

Ideal for businesses where the job needs to be discussed, priced and approved before scheduling.

1
Customer submits an enquiry Capture the customer's requirements and vehicle details.
2
Create and send a quote Build the quote based on the services and pricing.
3
Customer accepts the quote The customer reviews and accepts the quote online.
4
Customer books The customer chooses an available date and time.

Direct Online Booking

Ideal for businesses offering services that customers can book without requesting a quote.

1
Choose a service The customer selects the service they want.
2
Select date and time Available appointment times are shown to the customer.
3
Enter customer and vehicle details Customer and vehicle information is captured during booking.
4
Review and submit The customer reviews the booking and submits it.

Once a Booking Is Created, Bizely Takes Over

Regardless of how the customer books, both workflows come together inside Bizely.

Booking

Appointment created

Technician

Assigned automatically

Notifications

Keep customers updated

Job

Complete the service

Invoice

Created automatically

01

Capture Enquiries When a Customer Is Ready to Talk

For businesses that quote before scheduling, the customer journey starts with an enquiry.

Capture the customer's contact information, vehicle details, requested services and message in Bizely instead of losing the enquiry in emails, messages or notes.

Learn about Lead Management →
Customer
Enquiry Submitted
Enquiry in Bizely
02

Create and Send a Professional Quote

Turn the enquiry into a quote without recreating the customer's information from scratch.

Select the services, add pricing and send the quote to the customer for review.

Learn about Quotes & Estimates →
Inside Bizely
Select Services
Add Pricing
Send Quote
03

Customers Can Accept the Quote Online

Once the quote has been sent, the customer can review it online and accept it when they're ready to proceed.

After acceptance, the customer can continue into the booking process and choose an available appointment time.

Customer
Review Quote
Accept Quote
Continue to Booking
04

Or Let Customers Book Directly Online

If your business doesn't need a quote before scheduling, customers can book directly through your online booking widget.

The customer selects the service, chooses an available date and time, enters their customer and vehicle details, reviews the appointment and submits the booking.

Learn about Appointment Scheduling →
Direct Online Booking
Choose Service
Select Date & Time
Customer & Vehicle Details
Review Booking
Booking Created
05

Bizely Automatically Assigns the Technician

Once the booking is created, Bizely handles technician assignment based on your configured services and employee availability.

Your team doesn't need to manually check who is available and assign every new booking.

Automatic Technician Assignment

Customer booking service employee availability technician assigned.

06

Keep Customers Updated

Important events in the booking journey can trigger configured customer notifications.

Instead of manually sending every routine update, Bizely can handle configured email and SMS notifications for your business.

Booking Confirmed
Customer Notified
Appointment Reminder
07

Complete the Job

When the work is finished, your team simply updates the booking status to completed.

The completed service remains connected to the customer and vehicle records, giving your team a clear history when that customer returns.

Booking
Job In Progress
Job Completed
08

The Invoice Is Created Automatically

When the booking is completed, Bizely automatically creates the invoice based on the services associated with the booking.

The customer, vehicle, booking and invoice remain connected inside your business records.

Learn about Invoicing →
Job Completed
Booking Marked Complete
Invoice Created Automatically

The Parts of Your Workflow Bizely Can Handle

The goal isn't simply to put your information in another system. It's to reduce the repetitive work involved in running your business.

Automatic Technician Assignment

Assign bookings based on the services your employees handle and their availability.

Customer Notifications

Keep customers informed with configured booking and appointment notifications.

Automatic Invoicing

Completing the booking automatically creates the invoice for the associated services.

Everything Stays Connected

Whether a customer starts with an enquiry or books directly, their information flows through the system.

Customer Contact details
Vehicle Vehicle details
Quote / Service What they're buying
Booking Date & time
Invoice Completed service

Put the Customer Journey on Your Website

Your existing website can connect directly with Bizely. Give customers a simple way to enquire or book without replacing your website.

Enquiry Widget

Capture customer details, vehicle information, requested services and enquiries directly from your website.

Learn about Lead Management →

Online Booking Widget

Let customers choose a service, date and time, enter their details and create a booking directly from your website.

Learn about Online Booking →

Running Everything Manually

As your business grows, the customer journey can become spread across conversations, calendars, spreadsheets and separate tools.

  • Track enquiries manually
  • Create quotes separately
  • Follow up with customers
  • Coordinate appointment times
  • Check technician availability
  • Send customer updates
  • Create invoices manually

With Bizely

Your customer and job information moves through one connected workflow.

  • Capture enquiries
  • Send professional quotes
  • Accept quotes online
  • Let customers book online
  • Assign technicians automatically
  • Send configured notifications
  • Create invoices automatically

Built Around Automotive Service Businesses

Bizely is designed for businesses where customers, vehicles, services and appointments all need to stay connected.

Window Tint Shops

Manage enquiries, quotes, bookings and customer vehicles from one system.

Window Tint Software →

PPF Businesses

Manage quote-based jobs and keep customer and vehicle information organised.

PPF Software →

Vehicle Wrap Businesses

Keep enquiries, quotes, appointments and completed jobs connected.

Vehicle Wrap Software →

Ceramic Coating Studios

Give customers a simple booking experience while keeping your team organised.

Ceramic Coating Software →

Auto Detailing Businesses

Manage direct online bookings alongside your everyday customer workflow.

Auto Detailing Software →

Your Business Has Its Own Workflow. Bizely Fits Into It.

Whether customers need a quote before they book or can schedule a service immediately, Bizely gives you the tools to manage the customer journey from start to finish.

You run the business. Bizely keeps the workflow moving.

Frequently Asked Questions

01

Does Bizely support direct online bookings?

Yes. Customers can choose a service, select an available date and time, enter their customer and vehicle details, review the booking and submit it directly online.

02

Can I require a quote before a customer books?

Yes. Businesses that quote before scheduling can capture an enquiry, create and send a quote, let the customer accept it online and then continue to booking.

03

Can I use both enquiries and direct bookings?

Yes. Your business can use the enquiry workflow for services that require a quote while also offering direct online booking for services customers can schedule immediately.

04

Does Bizely automatically assign technicians?

Yes. When a booking is created, Bizely assigns an available technician based on your configured services and employee availability.

05

Can Bizely send customer notifications?

Yes. Bizely supports configured email and SMS notifications for important events in the booking journey.

06

Is the invoice created automatically?

Yes. When a booking is completed, Bizely automatically creates the invoice based on the services associated with the booking.

07

Do I need to replace my existing website?

No. Bizely's enquiry and booking widgets can be added to your existing website.